Motormula Complaints Procedure
In the unlikely event that you wish to make a complaint, please get in touch with us straight away.
You can contact us by:
Motormula Complaints Team
Unit 5 Milton Court
Bredbury Park Industrial Estate Bredbury
By Phone: 0161 660 6060
By Email: email@example.com
We will acknowledge receipt of the complaint within 3 working days and we hope to provide a final response within 4 weeks. We will write to you again within 4 weeks if we are unable to provide a final response within that time period. In any event we will respond to your complaint in full within 8 weeks.
If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to:
Financial Ombudsman Service
Telephone: 0800 023 4567